Vinted Members Express Anger Regarding Sizing Changes
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Response
Countless users and merchants are posting online claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.
The platform stated the revised method more closely matches other platforms.
It has advised users to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Sizing System Modifications
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, the service retracted a modification concerning shipment methods due to shopper criticism.
